Unredeemable rewards with incorrect display

Incident Report for Mercantile

Resolved

This incident has been resolved.
Posted Apr 11, 2023 - 13:30 UTC

Update

Our partner has resolved the issue. We thank you for your understanding and patience.
Posted Apr 11, 2023 - 13:29 UTC

Investigating

One of our partners is experiencing technical issues, which may cause reward points to be incorrectly displayed and unredeemable. Our partner is actively investigating the issue. We apologize for any inconvenience this might cause.
Posted Apr 10, 2023 - 20:15 UTC
This incident affected: Dashboard.